Contextual Chatbots to Enable More Personalized Interactions

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Global research and advisory firm gartner believe that approximately 85% of customer interactions will be handled by ai driven conversational chatbots in the next five years, stressing the need for more advanced automated conversational interactions

Even identify the caller’s emotional state to

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  Steer the conversation. This added intelligence would make the entire interaction considerably smarter, smoother, and more user-friendly. Contextual chatbots to enable more. Personalized interactions-2 nlp enables the intelligence a chatbot needs natural language understanding

The financial services firm partnered with

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Let’s start with the basics. What is conversational ai? Conversational ai is a set of technologies that enables machines to interact with humans in natural language. Intelligent virtual assistants are the media for these interactions,

A huge role in re-inventing hr with conversational

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  Ai, machine learning and natural language processing, technology is helping hr to take a more holistic and simplified approach to workforce management, recruitment, elevating culture, improving employee engagement, and predicting workforce changes and issues

For hardware and softwareor just having

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  A query about something is a common and repetitive occurrence at the workplace. Now generally, the employee has to login to the portal and create. A ticket (or sometimes even commute to the it

Breaking results in the consumer space

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  The average person will have more conversations with bots than with their spouse. — gartner report and it’s about time for employees to have a similar experience at their workplace. Conversational ai in employee

Additionally you can access a complete

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Conversation transcript to make data-driven decisions. Conversation flow: track all the events identified during the conversation, such as intent identifications. Entity or confirmation retries, task execution failures, etc. Chat & user history: view the entire