Key capabilities for agent supervisors. Smartassist is built with flexibility in mind. Based on individual customer needs and preferences, it can be deployed to augment your existing telephony system with just the modules you need or. Can be deployed as a comprehensive, standalone contact center solution. However, kore.Ai smartassist is […]
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Manage conversations. Here are three ways smartassist will redefine contact center experiences leveraging the industry’s most advanced and comprehensive innovations: the power of automation. Smartassist is the industry’s first ai-native platform that is built from the ground up using kore.Ai’s patented natural language understanding (nlu) innovations. Solutions developed on these […]