Understanding of these capabilities workbench

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  Key capabilities for agent supervisors. Smartassist is built with flexibility in mind. Based on individual customer needs and preferences, it can be deployed to augment your existing telephony system with just the modules you

Desktop console that enables agents to easily

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Manage conversations. Here are three ways smartassist will redefine contact center experiences leveraging the industry’s most advanced and comprehensive innovations: the power of automation. Smartassist is the industry’s first ai-native platform that is built from